EVE Search - FW lag investigation follow up please, CCP

Check My IP Information

All Channels

EVE General Discussion

FW lag investigation follow up please, CCP

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]


Author	Thread Statistics \| Show CCP posts - 13 post(s)
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.02 13:13:00 - [1] Having found that i can't access the archived news story that CCP put on Eve-O main page (a week or so before Apoc launch), and discovering that quite a few posts on the subject have also vapourised, i would like to ask for an official follow-up on the FW investigation, as it appears that yet again we've been forgotten.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.02 14:55:00 - [2] Originally by: Ankhesentapemkah It's somewhat better as far as I know, but the issue is far from resolved as it still randomly desynchs people and such... I tried to raise this through the CSM but the rest of them voted the issue down. I'm sure that if you vote for Erik Finnegan he'll raise it again, as he covers the FW side of the game too. The CSM is a joke. We, myself included, voted for you last time so that FW would have a voice. The issue the overwhelming majority of FW pilots wanted sorting was the lag, and it didn't even make it onto a CCP list from the CSM, therefor advertising for FW votes is in pretty bad taste imo. The lag is as bad as it ever was, there has been no noticeable imporvements in the Caldari/Gallente pipeline. CCP please give us a follow-up.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.03 22:54:00 - [3] Bump for a response from CCP
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.05 08:40:00 - [4] Daily bump - still waiting for CCP to tell us something.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.06 13:58:00 - [5] This is my daily bump, still waiting for a reply.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.07 06:44:00 - [6] Originally by: CCP Wrangler We're looking into this situation and we'll update you as soon as we can. Thanks for the reply, but i think we need more than a dismisive "we're on it". It's been months since we first complained, and about 6 weeks since the devs front page news story of how everything was going to be OK. This is a valid complaint that affects upto 1000 players currently enrolled in FW. Please can we have more information.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.08 07:21:00 - [7] Daily bump for more info from the devs.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.09 10:48:00 - [8] Daily bump, still waiting for more information.
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.10 18:01:00 - [9] My daily bump, waiting for more info. Also, i would like to thank the non-FW players that share the area with us for adding that they also lag horribly, Yarrrr!
Aurora Nyx Caldari Shadows Of The Federation	Posted - 2009.05.11 17:41:00 - [10] Daily bump. I really don't want FW to be forgotten (again).

Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.13 13:36:00 - [11] Originally by: Reptzo Not to say you guys (ccp) aren't trying, but your information flow sucks. It seems like every other month, a big thread is made about FW lag, and the devs say that they are aware, and are working fixing it. What ever became of the test fights? and other stuff that you guys did? It is all well and good to say you are working on it, but the hard fact is that we want to see something, or hear something specific. Perception is reality! We don't see or hear anything from you guys other than "we are working on it". Maybe the reason these threads keep getting started is due to lack of communication? Just my thoughts, done venting, not meant to be a flame. This.
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.14 17:46:00 - [12] Originally by: Ratchman Originally by: Solbright Sounds like very little of what is being reported here is lag. Of the very few descriptions there is talk of displays freezing and log servers crashing. These are both client side bugs and nothing to do with lag at all. I recommend you try Factional Warfare. As many, many people have stated, they are able to do exactly the same thing in 0.0 without any of the problems, as I am. This problem was much less noticeable beforehand, with the exact same hardware and software configuration. Create an alt and join one of the militias and give it a go. You'll be surprised at the difference.
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.15 13:32:00 - [13] Originally by: Bablu Hassan Official response from CCP Bablu Hassan (no im not an employee and no I'm not impersonating anyone specific. /end legal small print): "Dear players. Thank you for your previous enjoyment of pvp in black rise. However, it is no longer our new pet so we have decided to move our servers from the FW regions and give them to our new(er) pets and pets we alliance slave's love: Wormholes and Delve" Just give us our feckkin servers back and we'll stop whining. You guys make PLENTY of money... Well said. Also, i would like to see some official comment other than "we're working on it, please don't annoy us."
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.16 18:21:00 - [14] Originally by: Ratchman It may be useful arranging a fleet fight between the Gallente and Caldari at some point, much like we did quite a few months back in OMS, with everyone running logserver, and CCP monitoring the situation in their ships. Maybe we could do this on a regular basis, as so to provide regular data for the code-monkeys. Not sure this would be that useful, if you remember at least half of us crashed our logservers with the lag.
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.21 17:56:00 - [15] Originally by: Willian Lewis Originally by: Zaerlorth Maelkor ---- BUG REPORT --- Ok, i have the time, will get it officially repoted "Working as intended", lol. Anyone feel like adding to the stories of lag, or you think CCP have their hands full with fixing the jumps that freeze our clients ?
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.23 18:07:00 - [16] Wow. Over 3 weeks since i started this thread and STILL nothing other than "we're working on it", which is all we've heard for almost 1 year now :)
Aurora Nyx Caldari Tribal Liberation Force	Posted - 2009.05.25 16:43:00 - [17] Minmitar hold a gate, 30 in total. Amarr jump in to us. We would have the advantage you may say, afterall we are already on grid, the Amarr have to load AND deal with things like uncloaking. 20 of our fleet die without playing much part in the battle. Lag. Thanks CCP, this is just 1 more day in a week filled with lag battles in anything over a 10v10.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.01 06:17:00 - [18] Originally by: CCP Wrangler We're looking into this situation and we'll update you as soon as we can. Almost 1 month since you wrote this, Wrangler..... ..... and thats why this thread keeps going.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.04 09:14:00 - [19] Originally by: Grawen I hope the lag issue is fixed soon. There's hundreds of people committed to FW, who would like to see increased participation, but the frequent frustrated convos about this problem don't bode well. Makes ppl more timid about fleeting up. It's the reason we don't see 30v30 - 80v80 much these days. And at the end of a lag battle each night, we have convo's with our enemies as to who lagged worse, although the kilboard usually shows us what we need to know.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.07 06:51:00 - [20] Originally by: Nephilim Xeno there are also many pvp rookies trying out pvp in FW, is THIS really what their first pvp expierience should be? CCP even sold instant access to FW as a feature for the retail box recently. They knew what they were doing, and i believe they know exactly how many new pilots got lagged out in their first day in Eve and never logeed back in again. As we've already found out thanks to a couple of pirates that share our systems and have posted here, this affects everyone, not just FW enlisted pilots.

Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.09 09:11:00 - [21] Originally by: Armoured C how is FW these days ? is it worth putting a freshly braned armoured alt into the frey Gallente only have fighting left, plexing is over (all systems taken by the squids). 20 v 20 and above will cause lag in any low sec system, so be wary of losing decent gear and implants. Pirates are probably the biggest force in the Caldari/Gallente pipelines. And yes, it's still fun in FW despite the bad things we write about :)
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.11 16:53:00 - [22] Thankyou guys, it's important that CCP know exactly how long it's been since the problem started, and how long it's taken them to give us just another "we're on it"
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.12 07:58:00 - [23] Originally by: Nareg Maxence Originally by: Dark Ooz Edited by: Dark Ooz on 11/06/2009 18:37:01 Hmmm. Been in fleet battles every day over the past week, and it's just lagtastic. Completely unplayable, whether it's 30v30 or 50v50. What's up with this, CCP? Were you recording the session on logserver? Did you file a bugreport? No? Not sure why you have a problem with people trying to point out how bad CCP's response and attitude is. A big FYI here..... we had a MASS logserver event WITH CCP co-operation on the night. Half of our logservers crashed in the lag. There were still many, many sucessful logs taken and handed in. Since that event (which was quite a few months ago now), our pilots are STILL posting logserver files, reporting lag bugs, getting ships replaced on a REGULAR basis, and STILL we have nothing more than a "We're on it", which for a problem that makes the game unplayable as it was intended, is nothing short of laughable. CCP need to tell us what the hell is going on, FW has been in existence for over 1 year now with this terrible performance.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.12 17:00:00 - [24] Originally by: Nareg Maxence Originally by: Aurora Nyx Not sure why you have a problem with people trying to point out how bad CCP's response and attitude is. A big FYI here..... we had a MASS logserver event WITH CCP co-operation on the night. Half of our logservers crashed in the lag. There were still many, many sucessful logs taken and handed in. Since that event (which was quite a few months ago now), our pilots are STILL posting logserver files, reporting lag bugs, getting ships replaced on a REGULAR basis, and STILL we have nothing more than a "We're on it", which for a problem that makes the game unplayable as it was intended, is nothing short of laughable. CCP need to tell us what the hell is going on, FW has been in existence for over 1 year now with this terrible performance. My problem, is with people asking the same damn question over and over again, like a mindless parot repeating itself, when they already know the answer, because CCP RyanD stated it not two weeks ago in this very thread. Let me quote it for you once more. Originally by: CCP RyanD Status remains the same: Actively being investigated by engineering and virtual world operations. As soon as we have a specific resolution we will update the community. RyanD Let me translate it for you: Response = Eureka!!! No response = Still don't know what's causing it, sorry. Don't like it ? Don't read the thread. It's your right to ignore this thread completely. Of course, the more you reply here, the bigger the thread gets, and the more times it goes to the top, which serves the rest of us just fine. So keep bumping for us :)
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.13 09:46:00 - [25] Originally by: Richard Third Eve hits it's fifth birthday, her gift to us: LAG. Did she keep the receipt ? Cos i'd really like to take the lag back to the store and swap it for some socks or something useful.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.14 17:05:00 - [26] Hello to our Minmatar/Amaarian brothers in their corner of FW. Having flown Minmatar for 3 weeks recently i can say without prejudice that they suffer exact same issues we do, and i mean exact same. The ocurrance of problems is almost predictable to the second.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.16 10:05:00 - [27] Originally by: CCP Wrangler Originally by: Allen Ramses Facepalm Fine. I'm done trying to get ANY information out of CCP. Any problem like this must be reported, reproduced/tested, solution found, solution tested, solution implemented (roughly). Right now we're in the reproduced/tested phase, hopefully moving towards solution found phase. That's the best way I can explain it and that's the information that exists right now. I started this thread to highlight the lack of action. I have made sure this thread hasn't died to highlight CCP's lack of reporting back to us. Essentially, i am grateful that you are "still on it", however, you are no further down the line with a solution than you were 6-8 months ago. Thanks for showing you actually read these forums, but please, give a swift kick to those who need it, before FW and assorted 0.0 systems implode and people leave the game in numbers.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.19 14:48:00 - [28] Originally by: Kane Starkiller Giving this my support and bump. I did FW for about a month before the crippling lag ****ed me right off. That and having to run missions once a week to help pay for it kinda suck. But seriously, how long does it take to fix a problem that has been going on for months?? Thanks dude. And as far as paying for ships goes.... fly T1, some ships can actually make you money through insurance Also, i believe it's very nearly 2 months since i started this thread, and still we have nothing. /smuglook
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.23 04:40:00 - [29] Edited by: Aurora Nyx on 23/06/2009 04:42:11 Originally by: Toscaria Originally by: Inora Aknaria Perhaps while ccp is still coming up with a solution to fix the lag problem, they can start reimbursing ships lost due to some epicly bad lag. I tried petitioning some of my losses, but as the "logs showing nothing," the GM denied my request. He was very nice about it, I'll give him credit, and he apologized for the issue and for the loss, but I still sit here with lost assets because of something that was completely out of my hands. Mostly the logs show things still happen in the correct order, sometimes it's all messed up. I've had 4 ships returned to me over the course of a year, and i'd say that i'd lost more than 60 in lag-fests. Less than 1 in 10, better than nothing, however, 0 ships lost in lag-fests would be even better.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.25 08:30:00 - [30] Originally by: Mitch Taylor http://www.eveonline.com/ingameboard.asp?a=topic&threadID=1105324 Didn't see this before posting, my crazy rantings can be thrown into this mix. FIX IT! Hey Mitch, hope all is well with you guys. Seems like 2 months since this thread was started.... oh wait, it very nearly is, and they STILL have given us nothing more than "We're working on it". Other FW lag posts are springing up now, thanks to those with the patience to post on this broken forum. Request to all pilots in FW systems.... please lend us your support on this issue, it's not going to get better if CCP leave it at it's current priority.

Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.26 18:23:00 - [31] Originally by: Lt Mooncat Apoc 1.3 Patch Notes no love for fw in this patch Graphics Multiple NPCÆs have had missing guns added to their ships. Now they look much cooler before you blow them up. This is so much more important, along with all the other changes that don't effect me or my FW commrades in any way, yet again. Seriously, CCP, fix the lag.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.06.30 06:33:00 - [32] Originally by: CCP Ytterbium Action stations, action stations, dev blog incoming. I repeat, dev blog incoming, set condition one throughout the ship. This is not a drill. PS: Just let us time to finish it first, so can't say when it is going to be ready [:p /me crosses fingers
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.02 09:49:00 - [33] May 2nd 2009 - This thread was started. July 2nd 2009 (Today) - Are the Devs responsible getting any closer ? Feel free to release a devblog, post a comment, or just say 'Hi' to commemorate 2 months of this thread.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.05 21:31:00 - [34] Originally by: Ratchman I'm kind of hoping that the new loyalty points will be divided up between all those people on the kill mail, thus encouraging small-scale battles and solo PvP. This would help bring the scale down, where lag is less likely to happen, but it still doesn't resolve the main issue. If it is indeed things like the security status checks that slow this down, perhaps Concord can declare open season on all pirates (for the militia), which should help cut down a little on the calculations needed. There are far too many pirates in the FW areas anyway, so giving the factions the ability to open fire on them freely would help slightly. If CCP truly have no idea what is causing the lag, they should now be trying a number of different options (say like the one I posited above) and see if they have any effect at all. If they don't, they can always revert the change after. This is better than sifting through thousands of logs with no idea. At least they would be doing some empirical research, and we could see something going on, even if it doesn't immediately work. Some nice ideas there Ratch, although CCP seem to want to forget about this again.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.06 11:07:00 - [35] Originally by: Simone denAdel Also, DevBlog on Apoc 1.5: "Factional Warfare improvements... We have been closely monitoring reports on lag in Factional Warfare, analyzing the network behaviour, player behaviour and scrutinizing code. The reported lag does not always occur and is elusive to track down and resolve. We currently have engineers allocated to the resolution of the problem, working tightly with the quality assurance department and our bughunters." This has been the official response since October 2008.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.06 17:29:00 - [36] Wrangler and co.... I'm crossing my fingers, toes, legs, arms, and ********* in hope of even a 20% reduction in lag. But 1 thing i will say before i try......... thankyou for at least giving us something to go on.
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.07 11:41:00 - [37] Yeah, Taff last night, module lag was all that most users with the activated code got, myself included. That may have been good luck on my part, as CCP pointed out the lag doesnt manifest itself evenly. Also i think we broke local.... low-sec isn't supposed to to have 400 people in it, let alone 70-odd cap ships, lol. Will be nice to see how the code handles a 30-30 in the Nourv/Villore pipeline, but atm i have to say it's looking promising. Potentially a 'thankyou' coming up
Aurora Nyx Caldari Federal Defence Union	Posted - 2009.07.15 17:40:00 - [38] Originally by: CCP Hypnotic An update for the fine pilots of Factional Warfare. Thanks to your efforts and feedback the experimental fix has been a great success. I know what you're thinking, "Success?!?! But it doesn't work for me, or my friend Randy. It' only seems to work for Billy over there! We all hate Billy now." That is true. It does not work for everyone all the time. This is somewhat expected. It is "experimental" after all. I'm not a programmer, just a lowly tester, but I can try to explain this fix a bit in my own language. We've been working very hard for a long while now to nail down what exactly is causing excessive FW lag and desyncs. As explained in a previous post, it's very difficult to do our normal fix-test-fix-test-again process on our internal test servers due to lower then TQ concurrent user numbers. This is why we put together this experiment and asked you all to help us out. Included in the code you activate by editing your prefs.ini file are not only a fix to the most likely bit to be causing problems, but quite a lot of new server logging. This way, we figured, if the code changes didn't correct the problem then the logging would tell us why. And that is what's been happening. Obviously not everyone is having good luck when trying out the fix. But some are. This tells me that the problem has more than one cause (as we thought it might), but that we're moving in the right direction. Because of your feedback and the additional log information you've all generated we are now evaluating an additional code change in house, to be released very soon. There's no guarantee this is the Silver Bullet for this issue. In fact, this issue probably doesn't have a Silver Bullet. More like a 100 round extended clip of full metal jacketed rounds, sprayed at the target in full auto mode while screaming our loudest and scariest Viking war cry. I know you all want an excellent FW experience at 100% and you want it right now. So do we. We'll get there. You've got a team of people here at CCP working towards that goal, and because of your help we now count you as part of that team. Welcome to The Team, now get back to work! -CCP Hypnotic -EVE Test Lead Thankyou. Half of our complaint has been about the lack of communication, this post is a step towards fixing that. As for the tests needed, i'm sure you won't find many FW pilots that won't jump at the chance to act as guinea pigs to solve our issues.
Aurora Nyx Caldari Caldari Provisions	Posted - 2009.07.21 16:17:00 - [39] A big thankyou from me. I activated the code as soon as you posted, and i've been using it ever since. In the days of using the code I have engaged in a dozen 20v20 or more, including 2 Capital drop-fests and some pirate action, and had nothing more than a second or two's worth of module lag at the worst times, other than that it's an amazing transformation for me, FW engagements are now fun.
Aurora Nyx Caldari Caldari Provisions	Posted - 2009.07.31 12:35:00 - [40] I'll be there.

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.